Sync data and run campaigns on Marigold Engage+
Supported content
| Type | Description | Supported Sync Modes |
|---|---|---|
| Audience | Sync records from your model to audiences in real-time or bulk | Upsert |
For more information about sync modes, refer to the sync modes docs.
Marigold Engage+ supports both real-time and bulk sync modes. Real-time syncs are recommended only for small data sets, while bulk syncs are recommended for any data set over 1 million.
Connect to Marigold Engage+
Go to the Destinations overview page and click the Add destination button. Select Marigold Engage+ and click Continue. You can then authenticate Hightouch to Marigold Engage+ with help from your Marigold agent.
Then in Hightouch:
- Enter the Customer ID that your Marigold agent provides
- Enter the region your Marigold account is in
- Enter the API and Secret keys from Marigold
- If you would like to sync in bulk, enter the SFTP credentials your Marigold agent provides
Advanced configuration
If you are syncing in real-time to joined tables you must specify which fields should be sent to which forms in the destination config.
If you are syncing in bulk you must specify the available mapping options in the destination config. Your Marigold agent will help you configure the available options for your use case.
Sync configuration
Once you've set up your Marigold Engage+ destination and have a model to pull data from, you can set up your sync configuration to begin syncing data. Go to the Syncs overview page and click the Add sync button to begin. Then, select the relevant model and the Marigold Engage+ destination you want to sync to.
Field mapping
Field mapping is where you select which customer information parameters or other record parameters you want to send to Marigold. You can map data from any of your model columns to the list's preconfigured fields.
Form IDs
When syncing in real-time mode you must also create an API post form in Marigold and enter the form's ID in Hightouch.
The form will control which campaigns are triggered as Highouch sends data to Marigold.
Tips and troubleshooting
Common errors
To date, our customers haven't experienced any errors while using this destination. If you run into any issues, please don't hesitate to . We're here to help.
Live debugger
Hightouch provides complete visibility into the API calls made during each of your sync runs. We recommend reading our article on debugging tips and tricks to learn more.
Sync alerts
Hightouch can alert you of sync issues via Slack, PagerDuty, SMS, or email. For details, please visit our article on alerting.